Contact Us

Get in Touch with Express Shuttle Lines

Get in Touch

We’re here to help you make your travel plans a reality. Feel free to reach out to us with any inquiries, booking requests, or feedback. Our team at Express Shuttle Lines in Paterson, NJ, is dedicated to providing exceptional customer service and ensuring your journey is smooth from start to finish.

Address

47 Godwin St, 1st Floor Paterson, NJ 07501

Email

Call us

Office Hours

Monday–Friday: 9:00 AM – 5:00 PM

Ticket & schedule questions – General customer support – General business transportation inquiries

Your information is kept private and used only to respond to your inquiry.


Frequently Asked Questions (FAQs)

Answers to common questions about our bus routes, schedules, ticket pricing, and online ticket purchases between North New Jersey and New York City.

HOW LONG DOES IT TAKE TO RECEIVE A RESPONSE?

We typically respond to all inquiries within 1 business day during office hours.

Who should I contact for lost items?

Neither Express Shuttle Lines nor the Bus Driver Association is responsible for lost, stolen, or unattended personal items. If an item is found on a bus or returned by a passenger or driver, it may be turned in to the Bus Driver Association. To inquire about recovered items, please call (973) 278-4488 during business hours.

What should I use this contact form for?

This contact form is for general inquiries only, including questions about schedules, tickets, and general information.
For charter or shuttle service requests, please use our dedicated Charter & Shuttle booking page.

Charter & Shuttle Requests: Click here

What are your office hours?

Our office is open Monday–Friday, 9:00 AM – 5:00 PM.

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